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Solutions · Customer education

Launch a customer academy your users never leave.

Turn support load into self-serve education. Build a branded academy and embed it in your product or portal: courses, delivery and completion tracking through one API, with no LMS to stand up.

academy.wheeli.us
wheeliAcademy 🌐 English English ✓FrançaisEspañol日本語한국어عربي Theme · Wheeli CM
Hi, Camille · 850 pts
For youAll coursesIn progress 3Recommended
Continue · 27.0415 min Wheeli cargo bike
Getting started with Wheeli: your first rides Course · quiz · 15 min
Continue →
Upcoming session Wheeli Green launch · live Q&A Tomorrow · 2pm · Zoom
Discover Booking a ride in 4 stepsCourse · 4 min Managing your accountCourse · 5 min Rewards & referralsCourse · 8 min
Using the Wheeli app12 min · quiz
Riding safely9 min · quiz
Plans & pricing7 min
live integration · code in, results out
what you ship
<coassemble-catalog theme="wheeli" locale="en" />
<coassemble-player course="getting-started" />
// a full academy inside your app
renders reports back
webhook · what you get back
course.completed  "camille" · course "getting-started"
catalog.viewed    "academy" · 2,140 riders
200 OK · delivered to your hooks
your academy · inside your product · tracked end to end
Building on Coassemble
Vanta Gamesight Brighte Hnry Camplify WeSki
01Ways to ship

How customer-education teams ship training with Coassemble.

No code

Ship it without engineering

Share courses the day they’re built: a signed link per person, by email, or dropped straight into your product.

Signed URLEmail invitesIn-app embedWeb widget
Low code · Embeddables

Drop it into your tools

The player, builder and analytics as components inside your intranet or product. One line of markup.

<coassemble-player course="getting-started" recipient="usr_camille"></coassemble-player>
Full control · API

Wire it into your stack

Generate, deliver and record training from your own code, with webhooks streaming results back.

POST /v1/headless/generate/course event: "course.completed" → CRM
02Why they choose us

Education that lives inside your product.

Wheeli app · Academy
In-app
wheeliAcademy
COURSE · 15 MIN Getting started with Wheeli

Your academy, your product

Embed a branded training library right inside the Wheeli app. Users never leave your interface, or see ours.

academy.wheeli.us
Self-serve
academy.wheeli.usNO LOGIN
Anonymous ridersOK
Email captureOPTIONAL
2,140 riders self-served this week

Scale without support load

Answer the same questions once, as self-serve courses, and deflect support tickets at scale.

wheeli.us · Insights
Reports
Completed1,284▲ 5.2%
Rides+18%per rider
Spend$42▲ $6
Priya N.100%
Marcus L.62%

Know who’s ready

Course completions flow back into Wheeli alongside rides and spend, so you see the impact and write it to your CRM.

03How it works

From content to live academy, fast.

01 SOURCEHelp-centre docsGUIDES · FAQS · RELEASE NOTES
GENERATE
01

Bring your content

Point the generator at help docs, guides and release notes.

02 COURSEGetting started6 SCREENS · QUIZ · YOUR BRAND
EMBED
02

Generate the course

The agent drafts screens, a quiz and your branding, ready for review.

03 SURFACESYour product · embedPortal · signed urlCustom domain · academy
COMPLETED
03

Embed and brand

Drop the academy into your product or portal, themed per tenant.

04 RECORDCRM · j.chen92% · WRITTEN BACK ✓
04

Track and act

Stream completions to your CRM and success tools via webhooks.

⟲ docs change → courses revised · always current
05See it in action

From help docs to a live academy, in one take.

Three minutes, no slides: we generate a course from real help content, embed it as a branded academy, and watch a completion land in the CRM, the whole loop, end to end.

Watch the demo
Demo · customer education3:12 docs in · academy out · tickets down
06Use cases

What customer-education teams build with it.

Product education

Teach customers your product inside your product, with tracked, interactive courses.

Customer onboarding

Get new customers to value faster with a guided, self-serve onboarding academy.

Partner enablement

Train the partners who sell and support your product, with verifiable records.

Feature adoption

Turn each release into a short lesson that drives adoption of what you shipped.

Proof of completion

Record who has completed what for compliance-grade customer training.

Support deflection

Answer common questions once, as courses, and cut repeat tickets.

07Case study

Instructional Design Central creates and distributes courses at scale.

Instructional Design Central builds learning content for others and uses Coassemble to create courses and get them out to learners at scale.

Challenge

They needed to produce learning content and distribute it to learners at scale, without a heavy authoring process slowing them down.

Solution

With Coassemble, Instructional Design Central creates courses and distributes them to learners, keeping the whole process simple as they scale.

Read the full story
InstructionalDesignCentral
“The platform made it easy for us to create and distribute courses at scale.”
Director · Instructional Design Central
At scaleCourses created and distributed
EasySimple to create
DistributedShared out to learners
08Enterprise-ready

Clear security and residency in one review.

The trust posture your customers ask about is already in place, including where and how the platform runs.

  • SOC 2 controls
  • SSO / SAML
  • DPA & GDPR-ready deletion
  • Data residency (UK / EU)
  • Per-tenant isolation
  • Dedicated & self-hosted options

Give customers an academy inside your product.

Build a branded course and embed it where your customers already are, in a sandbox.